Where we stand
Why Eftpos Experts
Most of what a merchant is offered comes from a bank selling its own product, or a reseller selling the one provider they signed with. We are neither.
We work for you, not for a bank
We are a broker with a panel of providers. That is what lets a recommendation follow your business instead of a sales target.
We place you where it actually works
A panel is not just a price lever. Different providers suit different businesses — how you take payment, what you run on the counter, how much support you need. Cheapest and right are not always the same provider, and we will say which one we think you need.
We will tell you to stay put
If your current arrangement is already competitive, that is what the written answer says. It is also the fastest way to find out we are worth listening to next time.
The service is free to you
The provider we place you with pays us. You are not billed for the advice — and how we are paid is set out in our commercial disclosure.
We are your escalation point
If a provider gives you bad service, tell us. Chasing it is part of what we do, for as long as you are with them — and it works because of the volume we place. When we call a provider, they answer. A single merchant in a support queue does not get that.
Our buying power is yours
We place volume across a panel, which gets terms a single merchant cannot ask for alone. Those are the terms we pass on.
We read the statement properly
Not the headline rate — the effective rate, once every monthly fee, terminal charge and minimum is counted.
Test it on your own numbers
One statement is enough. You will get a written answer, not a sales call.